Differences

This shows you the differences between two versions of the page.

--- terms_of_enduser_ticket_system_usage [2025/10/14 00:50] – [7. Modification of Terms] thesaint
+++ terms_of_enduser_ticket_system_usage [2025/10/14 00:51] (current) – [10. Limitation of Liability] thesaint
@@ Line 42: / Line 42: @@
 **10.1. Exclusion of Statutory Rights Prohibited:** Nothing in these Terms limits or excludes any guarantees, warranties, rights, or remedies you may have under the **Australian Consumer Law** (ACL) or the **South African Consumer Protection Act** (CPA) or any other law, which cannot be lawfully excluded, restricted, or modified.\\
 **10.2. Exclusion of Indirect Loss:** To the fullest extent permitted by law, SupportCALL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses.\\
-**10.3. Limitation of Liability for Negligence and Direct Loss:** SupportCALL's total aggregate liability for all claims arising out of or related to this Agreement, including claims for breach of contract, tort (including **negligence**), or breach of statute, is limited to the **lesser of:**
+**10.3. Limitation of Liability for Negligence and Direct Loss:** SupportCALL's total aggregate liability for all claims arising out of or related to this Agreement, including claims for breach of contract, tort (including **negligence**), or breach of statute, is limited to the **lesser of:**\\
-  * **(a)** The total fees paid by the client to SupportCALL for the specific work or service to which the claim relates; **OR**
+  * **(a)** The total fees paid by the client to SupportCALL for the specific work or service to which the claim relates; **OR**\\
-  * **(b)** AUD $±5,000 (ZAR R±50,000) (whichever is applicable) (subject to current exchange rates).
+  * **(b)** AUD $±5,000 (ZAR R±50,000) (whichever is applicable) (subject to current exchange rates).\\
 **10.4.** This limitation does not apply to liability for fraud, gross negligence, or any liability which cannot be legally excluded.\\